Employee Help Desk – Submit a New Ticket

Click here for existing / open tickets:

I am checking on the status of an existing ticket or I am experiencing the same issue as a ticket in the Help Desk Open Ticket list

Click here to complete a “Common Issue” ticket.

(AIM “Orig Prod” errors / IR folder deletion / Duplicate Insured / Computer/Citrix Password Reset / Greenlight Invoice Notification / Missing IR File / Proofpoint sender or message issues)

Submit a New Question or Issue:

Each item submitted will be assigned a Ticket ID for tracking purposes. Save this for follow-up purposes.